VANTAGE EXECUTIVE FORUM

Join Vantage Career Services at next Vantage Executive Forum where, Beth Johnson will present “Tough Conversations ”

A good relationship begins with good communication. Peel away the layers of the last conflict you encountered and you will discover the real reason for the issue – communication somehow fell apart. Take a breath, decide what is most important, and plan your words. And here’s a bonus – learning these techniques helps in your personal life, too!

Building a culture of accountability involves having honest and open conversations. While they can be difficult to execute, they are essential for organizations with stated outcomes and specific goals to measure employee success. There are proven methods for preparing for and engaging in conversations that are honest, meaningful, and focused on outcomes to benefit all the participants.

Learning Objectives
       • An introduction to and practice of active listening techniques
       • Preparation techniques for difficult conversations with a colleague, team member, or volunteer
       • Tools for providing useful feedback
       • Creating a safe space within the team for dealing with conflict
       • Hands-on practice of key techniques for holding tough conversations

The session will involve sharing techniques and stories of successful outcomes from tough conversations. Attendees will participate in mock conversations using the framework provided. right choice for your retirement savings.